FAQs

General

It’s super easy – just click the link here, and you’ll be taken to the subscribe page.

Yes! We have a private Facebook group called Dango Books Community for all subscribers to connect and chat about books. You can join using the link at the bottom of any Dango Books newsletter.

Heavily discounting ebooks to the point of free is a standard practice for publishers and authors to get more exposure in the publishing industry.

Our newsletter is entirely free. We stay in business through various ways, like our partner program with authors, our affiliate program with retailers, and our merchandise shop, where you can support us by purchasing our Dango Book Swags.

Newsletter

Currently, we do not, but audiobook deals are definitely on our to-do list.

Absolutely! Our newsletter will direct you to your desired retailer link, where you can purchase the ebook to keep forever, even when the price is FREE!

Yes, these deals are good when we send the newsletter. We always recommend double-checking the price before you download the books to ensure the deal is still valid.

Yes, you have complete control over what deals you get. You can always adjust the genres you’re interested in by clicking on “Update Preferences” at the top of any Dango Books newsletter.

Sorry to see you go. You can unsubscribe using the link at the bottom of any Dango Books newsletter.

Unfortunately, our email service provider currently does not support segmenting our readers by time zone. We are looking into other potential solutions, and we will make changes as soon as we find one that works.

Unfortunately, our newsletter is for U.S. readers only, but as we expand, the United Kingdom and Canada will be on the top of our to-do list.

Referral Program

At the bottom of each Dango Books newsletter, you will find your unique referral link and referral hub. The link is what you send to book-lovers you know and convince them to sign up for Dango Books, and your referral hub is where you can track your progress and rewards.

Scroll down to the “Share the Dango” section of the newsletter and copy your unique link. You can then share that link with all the book-lovers you think will enjoy Dango Books as much as you do.

After someone signs up using your link, they need to verify their email address (this ensures the email is legit). Your referral count should be updated within a few hours after they have verified their email. So if your referral count isn’t updated, you might need to bug your friends to verify their email in their inbox.

When you reach a referral milestone, you will receive an email with information on how to get those prizes. If you can’t find this email in your inbox, feel free to reach out to us here.

Weekly Subscriber Giveaway

We had multiple giveaway winners who never responded to our emails in the past. So we added this feature to ensure reader who participates has a higher chance of winning.

Each week we select a book to giveaway to one of our subscribers at full price. You can click on the banner at the top and bottom of any Dango Books newsletter to join. We pick a winner each week on Monday. The winner will be contacted via email. If a winner fails to respond to our email within 72 hours, we will choose a new winner.

Yes! Each Friday, we run a poll on our private Facebook group. The book with the most votes will be selected for next week’s giveaway.

Tech Issues

There are a few reasons why this might be happening and some ways to fix this:

  • Check your spam/junk folders.
    • Email filters can be tricky. Dango Books’Books’ email may end up in spam/junk folders. If you find the newsletter, you should be able to right-click and “mark as not spam” or drag and drop the mail back into the primary inbox. After a few days of opening it, your inbox should recognize it as not spam.
  • Are you using a corporate or school email?
    • The newsletter can sometimes bounce (get rejected) because of spam filters. We recommend requesting your IT department to whitelist @dangobooks.com. Otherwise, you can switch your subscription to your personal email address.
  • Accidental unsubscribe
    • You may have accidentally unsubscribed! Scroll to the bottom of your last newsletter and click the link on the “Update your email preferences” button to check.
  • Try re-subscribing
    • If all else fails, use the sign-up page and try rejoining the list.

If none of these are the case, contact us here.

Absolutely. You hit the “Update Preferences” button at the top or bottom of any Dango Books newsletter to switch email addresses without losing your referrals.

It’s possible you have subscribed using two different email addresses that are attached to the same inbox. If this is the case, you can unsubscribe from one of the addresses by clicking the “Update Preferences” button at the top or bottom of any Dango Books newsletter.

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